Terms of Service

1. Agreement to these Terms

These Terms of Service (“Terms”) govern your use of the Zenrch Enterprise website at zenrch.net, its client area, and all memberships, methods, guides, files, updates and support we provide (together, the “Service”). “Zenrch”, “we”, “us” and “our” mean Zenrch Enterprise. “You” means the person or business using the Service.

By reserving a plan, paying for a membership, creating or using an account, or otherwise using the Service, you agree to these Terms, our Refund Policy, Privacy Policy and Cookie Policy. If you do not agree, do not use the Service.

2. Eligibility

You must be at least 18 years old and able to enter into a binding contract. If you use the Service on behalf of a business, you confirm you are authorised to bind that business, and “you” includes it. The Service is intended for business and professional use.

3. The service

Zenrch provides subscription access to digital methods, step-by-step guides and know-how, updates to those methods when third-party platforms change, and support, depending on your plan:

• Starter — one active method at a time, with updates to that method and standard support. Starter members may change their active method once every 30 days.
• Pro — all active methods at once, instant updates and priority support.
• Enterprise — everything in Pro, plus direct 1-on-1 support, early access to new methods, and team setup and operation-structuring help.

Plan contents and prices are described on our Pricing page. Methods are provided through a private, login-protected client area.

The Service is not offered in every country. Where it is unavailable, you may use it only if we have approved you directly; you must not use technical means (such as a VPN or proxy, or changing your device settings) to get around regional restrictions — we may block VPN and proxy connections — and personal access links we issue must not be shared.

4. Your account

• Your account is personal to you. Do not share your login or let anyone else use your account. On Enterprise, access for your team is arranged with us.
• Keep your password confidential and tell us immediately if you suspect unauthorised use. You are responsible for activity under your account.
• Give us accurate information and keep your contact details up to date so we can reach you about your membership.
• Downloads and sign-ins are logged to your account to protect our materials.

5. Plans, payment & renewal

• Reservation. Reserving a plan on our website is a request to join, not a purchase. We contact you personally with payment details; we may decline a reservation at our discretion.
• Payment. Memberships are paid monthly in advance, in U.S. dollars, by cryptocurrency or bank transfer as arranged with our team. We never collect card details on our website. Only follow payment instructions received through our official channels (our Discord server or hello@zenrch.com).
• Activation. Your client area is activated once payment is confirmed. Your membership is paid until the date shown in your client area (“paid-until date”).
• Renewal. Nothing is charged automatically. To continue, pay for the next month on or before your paid-until date. Your dashboard shows when a renewal is due.
• Late payment. If a renewal is not received by the paid-until date, your membership becomes “payment pending” and stays active for a short grace period. If payment is still not received by the end of it, access is paused automatically. Paying later restores access, starting a new month from the day payment is confirmed.
• Taxes and fees. Prices exclude any taxes, network fees or bank charges, which are your responsibility.
• Price changes. We may change prices for future periods. We will give you at least 30 days’ notice before a change applies to your membership.

6. Cancellation

You can cancel at any time by not renewing or by telling us on Discord or by email. Your access continues until your paid-until date, after which it ends. Cancelling does not by itself entitle you to a refund.

7. Refunds

Because methods are digital know-how, delivered methods are not refundable except where a method was not working at the moment it was delivered and you report it within 72 hours. The full rules are in our Refund Policy, which forms part of these Terms.

8. Licence & confidentiality

While your membership is active and paid, we grant you a limited, personal, non-exclusive, non-transferable, revocable licence to access and use the methods and materials included in your plan for your own operation (and, on Enterprise, your own team).

All methods, guides, files, updates and announcements are confidential. You must not, and must not allow anyone else to:

• share, publish, forward, post or leak any materials, in whole or in part, including in chats, groups, forums or marketplaces;
• resell, sublicense, rent, or offer the materials or a substantially similar service based on them;
• share your login, or access the Service through someone else’s account;
• copy, scrape or systematically download the client area, or remove any notices from the materials; or
• use the materials to build a competing product or service.

These obligations continue after your membership ends. A breach causes us serious harm; we may suspend or terminate your membership immediately without refund and pursue any other remedies available to us.

9. Acceptable use & your responsibilities

• You are solely responsible for how you and your team use the methods and materials, and for any results of that use.
• You must comply with all laws and regulations that apply to you and your customers, and you are responsible for reviewing and complying with the terms of any third-party platform or service you use.
• You must not use the Service for any unlawful, fraudulent or harmful purpose, to interfere with our systems, or to attempt to access accounts, data or areas you are not entitled to.
• Be respectful to our team and other members in our support channels.

10. Updates & availability

We research and maintain our methods and aim to publish revisions promptly when platforms change. However, third-party platforms change without notice and are outside our control, so we do not guarantee that any method will work at all times, in every region, or for any particular result. Methods may be marked as “updating” while revised, and may be retired. The client area is provided as available and may occasionally be unavailable for maintenance.

11. Third-party platforms & trademarks

Zenrch Enterprise is an independent provider. We are not affiliated with, endorsed by, or sponsored by YouTube, Google LLC, Discord, or any other platform mentioned on our website. All trademarks belong to their respective owners and are used only to describe compatibility or subject matter.

12. Intellectual property

The Service, including our methods, guides, files, text, design, logos and software, is owned by Zenrch or its licensors and protected by intellectual-property laws. Except for the licence in section 8, no rights are granted to you.

13. Suspension & termination

We may suspend or terminate your access, without refund, if you breach these Terms (in particular section 8), open an unjustified payment dispute, use the Service unlawfully, or put other members or our operation at risk. We may also end the Service or a plan for everyone with reasonable notice; if we do, we will refund any unused, prepaid period. Sections 8, 9 and 12–19 survive termination.

14. Disclaimers

To the fullest extent permitted by law, the Service is provided “as is” and “as available”, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement, or any particular earnings or business outcome. Information we provide is for general business guidance and is not legal, financial or tax advice.

15. Limitation of liability

To the fullest extent permitted by law, Zenrch will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data, accounts or goodwill, arising from or related to the Service. Our total liability for any claim relating to the Service is limited to the amount you paid us for the one month immediately before the event giving rise to the claim. Nothing in these Terms excludes liability that cannot be excluded by law.

16. Indemnity

You agree to indemnify and hold Zenrch harmless from claims, losses and costs (including reasonable legal fees) arising from your use of the Service, your breach of these Terms, or your violation of any law or third-party right or terms.

17. Changes to these Terms

We may update these Terms from time to time. If a change is material, we will tell members through the client area, Discord or email before it takes effect. Continuing to use the Service after a change takes effect means you accept the updated Terms.

18. Governing law & disputes

If you have a concern, please contact us first — most issues are resolved quickly and informally. These Terms are governed by the laws of the jurisdiction in which Zenrch Enterprise is established, without regard to conflict-of-law rules, and its courts have exclusive jurisdiction, except where the law of your country of residence gives you rights that cannot be waived.

19. General

These Terms, together with the policies they reference, are the entire agreement between you and us about the Service. If any provision is found unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver. You may not transfer your membership or these Terms without our consent; we may transfer them as part of a reorganisation or sale of our business.

20. Contact

Questions about these Terms: hello@zenrch.com or our Discord server.